At fortune111, your privacy is not just a priority — it is a responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a member of our platform.
When you register and use the fortune111 platform, we collect several categories of information to ensure our services operate properly, securely, and in compliance with applicable legal requirements. The following is the information we collect:
During the registration and identity verification (KYC) process, you are required to provide basic personal information. This includes your full name as stated in your official documents, date of birth, identification card or passport number, mobile phone number, and an active email address. This information is required to verify your identity and confirm that you meet the minimum age requirement to use our platform.
To process deposits and fund withdrawals, fortune111 collects the necessary financial information. This includes bank account numbers, bank names, registered e-wallet details, and transaction history records within the platform. All financial information is stored with full encryption and is never shared with unrelated parties.
Fortune111 uses collected information only for legitimate, clearly stated purposes. We do not use your data for purposes unrelated to the services we offer. The following are the primary purposes for which your data is used:
Fortune111 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your information with certain parties.
The security of your data is fortune111's top priority. We continually invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, loss, or misuse.
All data transmitted between your device and fortune111 servers is protected with 256-bit SSL encryption — the same standard used by major banks in Malaysia. Data stored on our servers is also encrypted using the AES-256 encryption algorithm certified by international security authorities.
Fortune111 retains your personal data for as long as your account remains active. Following account closure, certain data such as financial transaction records and KYC information will be retained for the minimum period required by law — typically between 5 to 7 years — for compliance and audit purposes.
Fortune111 uses cookies and other tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your browser settings at any time. However, disabling certain cookies may affect your experience on the fortune111 platform.
As a fortune111 member and owner of your personal data, you have several rights guaranteed under applicable data protection laws. We respect these rights and will fully facilitate their exercise.
| Your Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Access | The right to obtain a copy of the personal data we hold about you. | Contact customer support with a written request. |
| Correction | The right to correct inaccurate or incomplete data. | Update directly through account settings or contact support. |
| Deletion | The right to request deletion of your data, subject to legal obligations. | Submit a written request via our support email. |
| Objection | The right to object to the processing of your data for direct marketing purposes. | Unsubscribe via email or contact customer support. |
| Portability | The right to receive your data in a machine-readable format. | Submit a request to our support team. |
| Restriction | The right to restrict the processing of your data in certain circumstances. | Contact customer support with the details of your request. |
We aim to process all data rights requests within 30 working days from the date of receipt of the request. In more complex cases, this period may be extended, and we will notify you accordingly.
Fortune111 strictly does not allow any individual under the age of 18 to register or use our platform under any circumstances. We do not knowingly collect personal data from children.
If we find that personal data has been collected from anyone under the age of 18, we will immediately take steps to delete that data and close the relevant account. If you believe a child has registered an account on our platform, please contact our support team immediately.
Fortune111 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant amendments will be communicated to you via your registered email or in-platform notification at least 14 days before those changes take effect.
The date of the latest update will always be displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the fortune111 platform after the effective date of any changes constitutes your acceptance of the amended policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how fortune111 handles your personal data, our privacy and compliance team is ready to assist you. We are committed to addressing every enquiry promptly and professionally.
You may reach us through the customer support channels available on the platform, or refer to the FAQ us for answers to frequently asked questions. For more serious data privacy issues, you may also refer to Responsible Gaming which includes additional guidance on your rights as a player.
We invest in the latest security technology to ensure every piece of your information is fully protected.
All data transmitted between your device and the fortune111 platform is encrypted with 256-bit SSL technology — the same level of security used by financial institutions and major banks worldwide.
Unlike many online platforms, fortune111 never sells or trades your personal data to advertisers or third-party data brokers. Your information belongs entirely to you.
You have full control over your personal data. From access rights to data deletion, fortune111 makes it easy to exercise these rights through our 24/7 customer support.
Independent security teams conduct regular penetration testing and security audits on the fortune111 infrastructure. Any vulnerabilities identified are addressed before they can affect your data.
Our automated anomaly detection system monitors all account activity at all times. Any suspicious access or intrusion attempt will be detected and blocked in real time to protect your account.
Fortune111 complies with international data protection standards, including AML and KYC requirements. Our commitment to compliance ensures you are playing on a responsible and trusted platform.